Privacy Policy

Effective from: March 2025
Last reviewed: February 2025

Longworth Education Ltd is committed to protecting your privacy and handling your personal data with transparency, care, and respect. This policy outlines how we collect, use, store, and protect the personal information you provide when visiting www.longwortheducation.com, signing up to our services, or purchasing products from us.

1. Who We Are

Longworth Education Ltd is a New Zealand-based education consultancy and professional development provider. We work with customers in New Zealand and internationally.

Contact Details
Email: info@longwortheducation.co.nz

2. What Data We Collect

We collect the following personal data from users through our website:

• Name

• Email address

• Postal/shipping address

• Phone number (if supplied)

• Payment details (via secure third-party processor)

• IP address and anonymised usage data (via Google Analytics)

We do not knowingly collect data from children or offer services directed at those under 13.

3. How We Collect Your Data

Data is collected when you:

• Sign up for our newsletter

• Purchase a product or register for an event

• Contact us via our online form

• Interact with embedded third-party content or analytics services

We do not use behavioural tracking or profiling, nor do we use cookies for advertising purposes.

4. Why We Collect This Data

We collect and process your data to:

• Fulfil orders and send purchased items

• Respond to enquiries and provide customer support

• Send you updates, newsletters, or marketing material (only with your consent)

• Improve website performance and user experience via aggregated data analysis

5. Legal Bases for Processing (for EU/UK Residents)

For individuals in the EU/UK, we process your personal data on the following lawful bases:

• Contractual obligation: e.g., to fulfil your purchase or provide access to services

• Consent: e.g., for marketing emails (you can withdraw at any time)

• Legitimate interests: e.g., for internal analysis and website functionality improvements

6. Who We Share Your Data With

We only share your data with trusted third parties that support our operations:

• Mailchimp: for email newsletters and contact management

• Stripe: for secure payment processing

• Google Analytics: for anonymous website traffic reporting

• Rocketspark: our website hosting provider

We do not sell, rent, or share your data with other third parties.

7. How We Store and Protect Your Data

All data is stored securely via our third-party platforms (Mailchimp, Rocketspark, Stripe), each of which applies industry-standard security protocols, including:

• SSL encryption

• Password protection

• Controlled access to personal data

We do not store personal data offline.

8. Cookies and Tracking

We use essential cookies and third-party plugins to support site functionality. These include:

Essential Cookies Cookie NamePurposePHPSESSIDTracks user sessionsshopAuthToken“Remember me” functionshopCartIDTracks shopping cartStripe CookiesFraud prevention and payment processing_GRECAPTCHASpam preventionannouncementBarClosedTimestampHides announcement banner Third-Party Cookies

We also use cookies from services such as:

• Google Analytics – tracks anonymous site usage

• Facebook, LinkedIn, X (Twitter) – enables social sharing

• YouTube, Vimeo – supports embedded media content

You can manage your cookie preferences through your browser settings.

9. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Correct or update your personal data

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications

• Lodge a complaint with the NZ Privacy Commissioner or EU/UK data protection authorities (if applicable)

To exercise these rights, please email us at: info@longwortheducation.co.nz

10. Policy Updates

We review this policy annually. The most current version is available upon request via email. Any significant updates will be communicated via our website or mailing list.

Questions or Concerns?

If you have any questions about how your data is used, please contact us:
📧 info@longwortheducation.co.nz